You can get free support in a time of crisis by texting HOME to 741741. You’ll be connected with a trained Crisis Counselor who will help you navigate through rough patches and access local resources. It’s completely free and confidential.
You can also chat with a counselor through Facebook Messenger. Both services are available 24/7.
Free and confidential
If you’re a New York State resident, text BRAVE to 741741, or Got5U to 741741, for free, anonymous crisis support. (Data usage may apply depending on your cell plan.) Then, a trained Crisis Counselor will reply within minutes to help de-escalate your situation and connect you with local help.
Crisis Text Line also partners with The Trevor Project to provide suicide prevention and crisis intervention services for lesbian, gay, bisexual, transgender and queer youth. To start a conversation, text GOT5 to 741741, or GOTYU to 741741.
Crisis Text Line is not a substitute for medical care. If you are experiencing a medical emergency, call 911 or see your doctor immediately. Likewise, we cannot provide legal advice or personal advocacy, or referrals to mental health providers or attorneys. Similarly, we cannot provide individual casework or legal representation to members of law enforcement or their families. We can only offer support and resources for crisis situations.
24 hours a day
Many people can feel alone at times because they are juggling work, home life and caring for children or other loved ones. If you need someone to talk to, text HELP to 741741. You will be connected with a trained Crisis Counselor. You can talk about anything you need to, and your conversation will be private and anonymous. The service is free, but standard messaging rates apply.
Crisis Text Line works with local communities to serve people in need and connect them with help locally. They support people from all walks of life, including those from the LGBTQ community. They have trained staff available 24/7 to provide support. In 2019, they supported 84 million people through 1.4 million conversations between Crisis Counselors and texters. Anxiety was the most common issue, followed by depression. They also saw an increase in conversations about eating disorders and body image issues.
365 days a year
I love volunteering at Crisis Text Line because it is so rewarding to help people in their time of need. The community of other volunteers is awesome and the Supervisors are always there to support you and guide you through your shift. Plus, it is a flexible volunteer opportunity with great training!
Many young people of color have unmet mental health needs, especially college students. Through a partnership with the Steve Fund, we’ve made it easier for young people of color to access crisis counselors by adding the keyword STEVE to 741741. This allows teens to connect with a live Crisis Counselor in the moment they need help. This is just one way we’re empowering youth to take control of their own health and wellness through the power of text.
Text HOME to 741741
Whether the caller is dealing with depression, suicidal thoughts, or just needs someone to listen, counselors are trained to empathize and offer support. They don’t pry or ask questions about details, but rather encourage texters to identify their options and weigh pros and cons.
The organization’s partnership with the Steve Fund aims to improve access for young people of color to crisis counseling services. They can text STEVE to 741741 for free, 24/7 support from a live crisis counselor.
The nonprofit’s commitment to a more empathetic world and partnerships with organizations like MLB and Hip Hop Public Health Inc demonstrate community engagement. This could lead to a variety of sponsorship and partnership opportunities, presenting opportunities for market expansion strategies. However, Crisis Text Line’s staff and volunteers may not be aware of state laws regarding the privacy and security of user data. Hence, the organization does not assume liability for such information. It also does not have control over what third parties do with anonymized conversations.